How do I place an order?
Answer :
An email address is required to place an order on simplysidityboutiq.com. First go to www.simplysidityboutiq.com. Then, to place an order, place a product in your shopping cart by clicking on the item you would like to order, selecting a size and quantity, then click the Add to Cart button. You can view your cart by clicking the shopping cart icon in the upper right corner of your screen.
Items added to the shopping cart are not removed from Simply Sidity Boutiq's active inventory until you completely checkout. If an item is in your cart and inventory is low, it may become unavailable between the time you add it to the cart and/or checkout. If you have more than one item in your cart, the rest of the order will be processed and the out of stock item will not ship and we will contact you.
When you're ready to complete your order, be sure to review all of the items you've placed in your shopping cart. If you decide that you don't want a particular product, click the trash can icon next to the product to remove it from your order.
Once you have all the items you wish to purchase, click the "CHECKOUT" button. After placing your order, you will receive an order confirmation with your order number.
An email address is required to place an order on simplysidityboutiq.com. First go to www.simplysidityboutiq.com. Then, to place an order, place a product in your shopping cart by clicking on the item you would like to order, selecting a size and quantity, then click the Add to Cart button. You can view your cart by clicking the shopping cart icon in the upper right corner of your screen.
Items added to the shopping cart are not removed from Simply Sidity Boutiq's active inventory until you completely checkout. If an item is in your cart and inventory is low, it may become unavailable between the time you add it to the cart and/or checkout. If you have more than one item in your cart, the rest of the order will be processed and the out of stock item will not ship and we will contact you.
When you're ready to complete your order, be sure to review all of the items you've placed in your shopping cart. If you decide that you don't want a particular product, click the trash can icon next to the product to remove it from your order.
Once you have all the items you wish to purchase, click the "CHECKOUT" button. After placing your order, you will receive an order confirmation with your order number.
How do I enter a coupon code?
Answer :
On occasion we have sales, specials, a promotion code or a customer may have a gift card. To use any of these types codes, once you are in Checkout, enter the code into the “Gift card or discount code” box and click Apply.
On occasion we have sales, specials, a promotion code or a customer may have a gift card. To use any of these types codes, once you are in Checkout, enter the code into the “Gift card or discount code” box and click Apply.
Do I have to order online?
Answer :
Yes, as we are an online retailer you can only order online. This is the best way to pay. It is fast, safe and secure.
Yes, as we are an online retailer you can only order online. This is the best way to pay. It is fast, safe and secure.
How can I pay for my order?
Answer :
We accept PayPal, Visa, Visa Debit, MasterCard, American Express, and additional third-party options at checkout.
We accept PayPal, Visa, Visa Debit, MasterCard, American Express, and additional third-party options at checkout.
Is it safe to order online?
Answer :
You can be assured that shopping with Simply Sidity Boutiq is completely safe. We use secure online payment processors and we do not take credit information via telephone. We do not process orders via telephone - online order only.
You can be assured that shopping with Simply Sidity Boutiq is completely safe. We use secure online payment processors and we do not take credit information via telephone. We do not process orders via telephone - online order only.
How do I know that you have received my order?
Answer :
Once you've placed your order, you will receive a confirmation message and email, which will contain your order number. Please double check that you have entered your email address correctly. Once our warehouse team processes your order, you will receive an email with your USPS tracking information. Please remember to track your item since signature confirmation is required.
Once you've placed your order, you will receive a confirmation message and email, which will contain your order number. Please double check that you have entered your email address correctly. Once our warehouse team processes your order, you will receive an email with your USPS tracking information. Please remember to track your item since signature confirmation is required.
Can I make changes to my order?
Answer :
Unfortunately, once you've placed your order, it is not possible to amend any details, as our warehouse team will have already started processing your order! Orders cannot be changed or updated once they are placed as they immediately start processing. If you'd like to add another item to your order, please place a new order for the item
Unfortunately, once you've placed your order, it is not possible to amend any details, as our warehouse team will have already started processing your order! Orders cannot be changed or updated once they are placed as they immediately start processing. If you'd like to add another item to your order, please place a new order for the item
Can I cancel my order?
Answer:
To make sure you receive your items as fast as possible, we start processing your order as soon as we receive it. This means that once your order has been placed, you will be unable to cancel it. Please be sure to confirm the item colors and sizes in your shopping cart before completing the order.
Can I track my order?
Answer:
You will receive an email with your USPS tracking number and information. Once your order has shipped, give usps.com at least a day to update their shipping information.
What should I do if I receive an incorrect or damaged item?
Answer:
Please open and inspect your order immediately upon delivery.
We're sorry to hear that you've received an incorrect or damaged item. Please send an email to customerservice@simplysidityboutiq.com with your order ID, the full name/title of the item you were supposed to receive, a picture displaying the incorrect item or damage and any further details of the problem within three days of delivery. We will work with you to resolve this as soon as possible.
Please open your packages with care, and DO NOT cut open your package with scissors. We will not accept the return of an item that was damaged when opening the package.
We stand behind our goods and services and of course want our customers to be satisfied with their items. Before every package leaves our facility, it is carefully checked by our fulfillment team. If you receive an item that has any damage, you must notify our Customer Service team immediately, so that we can rectify the situation as quickly as possible. Notifications past 3 calendar days after delivery will not be processed as a damaged item.
Can I exchange an item?
We do not accept exchanges at this time. Since we are unable to do exchanges, please note that we do not hold items for returns or for store credit usage.
Do you deliver to PO Boxes?
Yes, but signature confirmation is required. Your post master will leave a mail slip to pick it up at the counter since signature is required.
Where do you deliver to?
We deliver within the United States and internationally.
How much does delivery cost & how long does it take?
**Note that during holiday seasons or times of increased mail volume, delivery options may vary but will be quoted at checkout before you complete your order.